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Online Shopping Figures For the UK<br><br>The market for online retail has been growing continuously since its inception. This is evident especially in the UK where e-commerce is responsible for 20% of all retail sales.<br><br>Many shoppers use online shopping to research brands before making a purchase and 45% prefer to "buy online, then pick up in store". This is a change in consumer behavior that brick-and-mortar stores should be aware of.<br><br>1. Online retail sales in the [https://utahsyardsale.com/author/kamrankin25/ uk online shopping sites like amazon]<br><br>It's hard to deny that online retail sales in the UK have risen significantly over the past few years. In fact, according to 2023's statistics the B2C market for e-commerce is set to hit almost $120 billion by the year 2023. This growth is driven by shifting consumer habits and the adoption of digital transformation technologies by retailers. As a result, bricks and mortar stores are losing popularity as more customers prefer online retailers to make their purchases.<br><br>In order to do this, it's crucial that both omni-channel and [https://gurugram.wiki/index.php/User:AntoniettaLyne9 online shopping figures uk] pureplay retailers know what drives customers to buy online. To assist you in this, we've put together an assortment of retail sales figures and other statistics that are both eye-opening as well as revealing.<br><br>Of all the retail sectors of which fashion is the most well-known, accounting for 28 percent of all sales on e-commerce in the UK. This is likely due to the wider range of products accessible and the convenience of being in a position to try on clothes without leaving home. Electronics is the second most popular item, accounting for 16% of the sales on e-commerce. This is likely because of the constant demand for new gadgets, as well as the desire to stay current with the latest technologies. Leisure and hobbies are also a favorite purchase online, with 15% of all e-commerce sales.<br><br>When asked why they shop online, 57% cited convenience. This is followed by 48% who pointed to price comparison and 37% stated they were looking for special discounts or offers. These results indicate that UK consumers are less influenced by price than their European counterparts, and are more focused on convenience and a wide selection.<br><br>2. Online shopping in the UK<br><br>Shopping online is now a part of daily life for many UK consumers. More than half of UK residents aged 65 and older have made a purchase on the internet in the last year. With a wide range of payment options available, shoppers can also choose the time and date they would like their purchases to be delivered.<br><br>Convenience, price and availability are among the top reasons why customers shop online. In fact, 57% of shoppers cite convenience as their main reason for shopping online. Another 48% of them cited lower prices, while 37% mentioned a greater choice of options.<br><br>The habits of online shopping among UK consumers are also becoming increasingly environmentally conscious. 79% of UK customers recycle boxes and other packaging material from their online purchases. They may even take action if they think their purchases aren't coming in environmentally friendly packaging.<br><br>In addition to reducing their environmental impact, some customers are also seeking to make their online shopping experiences more personal. For instance 35 percent of UK customers have purchased clothing, footwear, or accessories from a retailer with their size information on file. This lets them skip the return process, and get what they need quicker.<br><br>It is interesting to know that UK customers are reported to be more eager than ever to wait for online orders. This may be because they are more accustomed to the slower delivery times and are more aware of how long it takes for the item to be delivered via the mail.<br><br>3. Online shopping in the UK depending on the age range<br><br>Online shopping in the UK is a popular activity for a large number of people. Clothes and accessories are the most popular items followed by food items, and entertainment such as movies and music. Online shopping is also popular in the UK during the annual Black Friday and Christmas sales. These events are extremely practical for shoppers. It is also easy to compare prices and items on the internet when making these kinds of purchases.<br><br>It is important to know that online shoppers are a diverse group. This is why it is crucial for ecommerce companies to understand the type of customer they are seeking when they purchase products. Additionally it is important to know how much time each age group is spending shopping online. The younger generation, for instance, is more likely to use mobile devices to shop than any other age group. This is due to the fact that this age group is very time-poor and will use multiple devices to accomplish online tasks.<br><br>Older generations tend to be more cautious in their buying habits and less influenced by online advertisements. They also tend to visit high street stores to feel and see products before making an purchase. But this doesn't mean that they will not buy online, as the convenience and stress-free nature of online shopping is extremely appealing to them.<br><br>Another interesting factor to consider when it is about online shopping is that older generations are more likely to demand and expect free delivery on all purchases. Additionally they tend to drop their carts if they believe that shipping costs are too high. Furthermore, 61% of those over 55 say that they will add more items to their carts to reach the free delivery threshold.<br><br>4. Online shopping in the UK according to gender<br><br>Women and men in the UK are equally likely to shop for items on the internet. However women are more likely to make big purchases, like electrical appliances or furniture, than men. Both groups are more likely to purchase fashion as well as health and beauty gardening, home and garden and consumer electronics products.<br><br>In addition, UK consumers are increasingly looking for businesses that are environmentally-friendly and community-based. According to research 70% of consumers were influenced by the response of retailers to the COVID-19 crisis. 69% of these shoppers were looking for brands that backed and were in close contact with their local community.<br><br>Shoes and clothing are the most requested items to buy online in the UK. In fact, a whopping 62% of female British online shoppers purchased these items in the year 2020. However online sales aren't limited to clothing, with a variety of other items available, such as kitchenware, jewellery, and sports equipment.<br><br>This is why [https://www.internet.ch/info.php?a%5B%5D=%3Ca+href%3Dhttps%3A%2F%2Felve.hatenadiary.jp%2Fiframe%2Fhatena_bookmark_comment%3Fcanonical_uri%3Dhttps%253A%252F%252Fvimeo.com%252F931678475%3Echarity+shop+online+clothes+uk%3C%2Fa%3E%3Cmeta+http-equiv%3Drefresh+content%3D0%3Burl%3Dhttps%3A%2F%2F25.glawandius.com%2Findex%2Fd2%3Fdiff%3D0%26source%3Dog%26campaign%3D13142%26content%3D%26clickid%3Dy0vzpup0zwsnl3yj%26aurl%3Dhttps%253A%252F%252Fvimeo.com%252F931640079%26an%3D%26term%3D%26site%3D%250A%2509%2509%2509https%253A%252F%252F%250A%2509%2509%2509139.180.190.202%252F%25E0%25B8%2597%25E0%25B8%25B2%25E0%25B8%2587%25E0%25B9%2580%25E0%25B8%2582%25E0%25B9%2589%25E0%25B8%25B2-bk8%252F%26pushMode%3Dpopup+%2F%3E online shopping figures uk] shopping is becoming more popular as a way to find the most affordable prices on these items. In fact, some analysts have predicted that online sales will account for almost 1/3 of all retail sales by 2024.<br><br>While some retailers struggle to deal with the rise in online shopping, others are thriving. Online sales are booming in health and wellness, home and garden, and consumer electronics.<br><br>In the near future the future, online shopping for these items is expected to continue to grow. As the number of internet users continues to grow, it is expected that online shopping will be more popular in the future. As online shopping becomes more popular, retailers should ensure that their websites are optimized for mobile devices. They should also provide a simple and secure checkout process.<br><br>5. Online shopping in the UK by region<br><br>The UK is a top European online marketplace. When they shop online the customers of the UK are influenced by convenience, price, and the variety of items. These factors make it a great spot for retailers who wish to improve their online presence and provide an easy shopping experience.<br><br>During the COVID-19 epidemic, online sales grew significantly as consumers opted for safe and convenient alternatives to instore purchases. This trend has continued after the pandemic, as consumers continue to buy online as an alternative.<br><br>Shopping online is a large portion of the UK retail economy Some estimates suggest that it could account for a third of all retail sales in 2024. This is due to increasing consumer adoption of ecommerce and advancements in technology.<br><br>57% of UK online shoppers say that convenience is the main reason for them to shop online. This is followed closely by 48% who state that it is easier to find deals and special offers as well as 37% who claim that there's a wider selection of products that are available online. In Europe, a higher proportion of consumers cite the lower cost as a primary reason for them to buy online.<br><br>The online shoppers are also keen to try new brands and products. Online consumers are open to trying new brands and products. Half of them are willing to do so when they shop on marketplaces such as Amazon. Buy now pay later checkouts are a favorite option for UK shoppers with 29 percent of shoppers using a buy now pay later option in the last year.<br><br>In addition to this an effective return policy is a crucial aspect of the ecommerce landscape in the UK. A majority of online buyers (59 percent) check a retailer's return policy before buying, and more than half expect the retailer to arrange and pay for return shipping.
Online Shopping Figures For the UK<br><br>The market for online retailers has grown exponentially since its humble beginnings. This is especially evident in the UK where ecommerce is responsible for 20% of retail sales.<br><br>Shopping online is a popular method for shoppers to research brands and make purchases. 45percent of consumers prefer to "buy [https://imjun.eu.org/index.php us online shopping sites for clothes] and then pick it up in-store". This is a fascinating shift in consumer behavior that bricks and mortar stores should be aware of.<br><br>1. Online sales of retail in the UK<br><br>It's not a secret that online sales of merchandise have risen substantially in the UK over recent years. According to data from 2023 the B2C market for e-commerce is expected to reach nearly $120 billion by the end of next year. This growth is driven by the changing habits of consumers and the use of digital transformation technologies by retailers. In the end, bricks and mortar stores are losing popularity as more shoppers prefer online retailers to make their purchases.<br><br>To achieve this, it's crucial that both pureplay and omnichannel retailers understand what motivates consumers to shop online. We've put together statistics and figures for retail sales that are both eye-opening and revealing to help you.<br><br>Of all the retail industries that are available, fashion is the most popular, accounting for 28 percent of all sales made through e-commerce in the UK. This is likely due to the availability of a wider range of merchandise and the convenience of trying on clothes without leaving the house. Electronics comes in second place with 16% of the sales on e-commerce. This is likely due to the constant need for new gadgets and a desire to keep up with most recent technology. Hobbies and leisure items are also a favorite purchase online, accounting for 15% of all e-commerce sales.<br><br>When asked what factors drive customers to shop online 57 percent of UK customers cited convenience as the main reason. This is followed by 48% who mentioned price comparison, and 37% who stated they were looking for special discounts or offers. These results indicate that UK shoppers are less price-driven than their European counterparts and are more focused upon convenience and a wide selection.<br><br>2. Online shopping in the UK<br><br>Online shopping has become a daily aspect of life for a lot of UK residents. It doesn't matter if it's for groceries, electronics or even clothes - more than half of UK residents over the age of 65 have made a purchase online in the past year alone. With a variety of payment options, shoppers can also choose how and when they want their items to be delivered.<br><br>Accessibility, convenience, and price are among the top reasons why customers shop online. In fact, 57% of people cite convenience as their primary reason for purchasing online. In addition, 48% mentioned lower prices as an additional benefit and 37% noted an increased selection of options.<br><br>UK consumers are also becoming more eco conscious when it comes to their shopping online. 79% of UK shoppers recycle boxes and other packaging materials from their online purchases. They might even take action if they believe that their packages are not being delivered in environmentally friendly packaging.<br><br>In addition to reducing their environmental impact, a few customers are also seeking to make their shopping experience more personal. For instance 35% of UK customers have bought clothing, footwear, or accessories from a retailer that has their size information stored. This allows them to avoid the return process and get what they need quicker.<br><br>It is interesting to know that UK shoppers have been reported to be more willing than ever to wait for online orders. This may be because they are used to the slow delivery times and are more aware of how long it takes for the item to be delivered via the mail.<br><br>3. Online shopping in the UK by the age group<br><br>Shopping online is a huge hit in the UK. Clothing and accessories are among the most sought-after purchases followed by food items, and media such as music and movies. Online shopping is also very popular in the UK during the annual Black Friday and Christmas sales. These events are very convenient for shoppers. It is also easy to compare prices and items online when making these kinds of purchases.<br><br>It is crucial to understand that online shoppers are very diverse and this makes it crucial for ecommerce companies to know what their target market is seeking when purchasing products. It is also important to understand how much time each type of consumer spends online. For example the younger generation is far more likely to purchase on mobile devices than any other age group. This is due to the fact that this age group is time-poor and will use multiple devices to complete online tasks.<br><br>The older generations are, however, likely to have more shrewd purchasing habits and are less swayed by online advertising. They also tend to go to stores in the high street to look at and feel products before making purchases. This does not mean they won't buy online. The convenience and ease of shopping online are still very appealing.<br><br>Another important aspect to be considered when shopping online is that older generations are more likely than younger generations to anticipate and demand free shipping on all of their purchases. They are also more likely to leave carts if shipping costs seem excessive. In addition 61% of those over 55 say they will add more items to their carts to get to the free delivery threshold.<br><br>4. Online shopping in the UK according to gender<br><br>In the UK both genders are equally likely to shop online. However, women are more likely to make big purchases, like furniture or electrical appliances, [http://www.bvshistoria.coc.fiocruz.br/info.php?a%5B%5D=%3Ca+href%3Dhttp%3A%2F%2Fwww.kepenk%2520trsfcdhf.hfhjf.hdasgsdfhdshshfsh%40forum.annecy-outdoor.com%2Fsuivi_forum%2F%3Fa%255B%255D%3D%253Ca%2Bhref%253Dhttp%253A%252F%252Fhttps%2525253a%2525252f%2525Evolv.e.l.U.pc%2540Haedongacademy.org%252Fphpinfo.php%253Fa%25255B%25255D%253D%25253Ca%252Bhref%25253Dhttps%25253A%25252F%25252Fvimeo.com%25252F931494486%25253E5-20%252BLb%252BResistance%252BBands%25253C%25252Fa%25253E%25253Cmeta%252Bhttp-equiv%25253Drefresh%252Bcontent%25253D0%25253Burl%25253Dhttps%25253A%25252F%25252Fvimeo.com%25252F931596610%252B%25252F%25253E%253EHow%2BTo%2BShip%2BTo%2BIreland%2BFrom%2BUk%253C%252Fa%253E%253Cmeta%2Bhttp-equiv%253Drefresh%2Bcontent%253D0%253Burl%253Dhttp%253A%252F%252Fwww.kepenk%252520trsfcdhf.hfhjf.hdasgsdfhdshshfsh%2540forum.annecy-outdoor.com%252Fsuivi_forum%252F%253Fa%25255B%25255D%253D%25253Ca%252Bhref%25253Dhttps%25253A%25252F%25252Fvimeo.com%25252F931709940%25253EVimeo%25253C%25252Fa%25253E%25253Cmeta%252Bhttp-equiv%25253Drefresh%252Bcontent%25253D0%25253Burl%25253Dhttps%25253A%25252F%25252Fvimeo.com%25252F931622892%252B%25252F%25253E%2B%252F%253E%3Eonline+shopping+figures+Uk%3C%2Fa%3E%3Cmeta+http-equiv%3Drefresh+content%3D0%3Burl%3Dhttps%3A%2F%2Fcalm-shadow-f1b9.626266613.workers.dev%2Fcfdownload%2Fhttp%3A%2F%2Fforum.annecy-outdoor.com%2Fsuivi_forum%2F%3Fa%255B%255D%3D%253Ca%2Bhref%253Dhttps%253A%252F%252Fm.atflee.com%252Fmember%252Flogin.html%253FnoMemberOrder%2526returnUrl%253Dhttp%25253a%25252f%25252fvimeo.com%25252F931704632%253Ebest%2BOnline%2Bshopping%2Bsites%2Bin%2Buk%2Bfor%2Bclothes%253C%252Fa%253E%253Cmeta%2Bhttp-equiv%253Drefresh%2Bcontent%253D0%253Burl%253Dhttp%253A%252F%252Fcse.google.co.ck%252Furl%253Fsa%253Dt%2526url%253Dhttp%25253A%25252F%25252Fvimeo.com%25252F931486309%2B%252F%253E+%2F%3E online shopping figures Uk] than men. Both groups are more likely to purchase fashion cosmetics, health and beauty products gardening, home and garden and consumer electronics.<br><br>In addition, UK consumers are increasingly looking for businesses that are environmentally-friendly and community-based. Studies have revealed that 70% of shoppers are influenced by the way a retailer responded to the COVID-19 epidemic, with 69% of these looking for brands that support and work closely with their local communities.<br><br>Shoes and clothing are among the most requested items for [https://the-challenger.ru/goto/aHR0cDovL2ludmF0ZWhuaWthLnJ1L3JlZGlyZWN0LnBocD91cmw9aHR0cCUzQSUyRiUyRnZpbWVvLmNvbSUyRjkzMTU1NjAwOQ Online Shopping figures Uk] shopping in the UK. In fact 62 percent of British women who shop online purchased these items by 2020. However, online sales aren't restricted to the clothing sector and there are a myriad of other products available like kitchenware, jewellery and sports items.<br><br>Online shopping is becoming more popular for finding the best bargains. In fact, some analysts predict that ecommerce sales will account for almost 1/3 of all retail sales by 2024.<br><br>Some retailers are struggling with the rise of online shopping, whereas others are thriving. Online sales are growing in fashion, health and wellness, home and garden, and consumer electronics.<br><br>The trend of purchasing online for these items is expected to continue to grow in the coming years. As the number of people who use the internet increases, it is expected that online shopping will be more popular in the near future. With the growing popularity of this method of shopping, it's crucial for retailers to ensure that their websites are optimized for mobile devices and that they provide a secure and easy checkout process.<br><br>5. Online shopping in the UK by region<br><br>The UK is a major European ecommerce market. The majority of its customers are influenced convenience, price and a wide range of products when they shop online. These factors make it an ideal opportunity for retailers to build their online presence and provide an easy online shopping experience.<br><br>During the COVID-19 pandemic, online sales increased dramatically as people opted for secure and convenient alternatives to in-store purchases. This trend has continued after the pandemic, as consumers continue to buy online as an alternative.<br><br>Online shopping is a significant component of the UK retail industry Some estimates suggest that it will account for three-quarters of all retail sales by 2024. This growth is driven by increasing consumer adoption of ecommerce and advancements in technology.<br><br>In the UK, 57% of online shoppers cite convenience as the main reason they shop online. The 48 percent who say it's easier to find deals and special deals as well as the 37% who say that there's a greater selection of items available online are behind. In Europe the majority of shoppers cite lower prices as a key factor in their decision to buy online.<br><br>Consumers are also open to trying new brands and products when they shop online. Online consumers are open to trying new brands and products. Half of people are willing to try new brands when they shop on marketplaces like Amazon. UK customers are awed by the buy now, pay later checkouts. 29% of online buyers have made use of this method during the last year.<br><br>A robust return policy on the internet for the UK is also a crucial aspect of e-commerce. The majority of online shoppers (59%) check a retailer's return policy before purchasing, and nearly half expect retailers to arrange and pay for return shipping.

Revision as of 00:40, 24 May 2024

Online Shopping Figures For the UK

The market for online retailers has grown exponentially since its humble beginnings. This is especially evident in the UK where ecommerce is responsible for 20% of retail sales.

Shopping online is a popular method for shoppers to research brands and make purchases. 45percent of consumers prefer to "buy us online shopping sites for clothes and then pick it up in-store". This is a fascinating shift in consumer behavior that bricks and mortar stores should be aware of.

1. Online sales of retail in the UK

It's not a secret that online sales of merchandise have risen substantially in the UK over recent years. According to data from 2023 the B2C market for e-commerce is expected to reach nearly $120 billion by the end of next year. This growth is driven by the changing habits of consumers and the use of digital transformation technologies by retailers. In the end, bricks and mortar stores are losing popularity as more shoppers prefer online retailers to make their purchases.

To achieve this, it's crucial that both pureplay and omnichannel retailers understand what motivates consumers to shop online. We've put together statistics and figures for retail sales that are both eye-opening and revealing to help you.

Of all the retail industries that are available, fashion is the most popular, accounting for 28 percent of all sales made through e-commerce in the UK. This is likely due to the availability of a wider range of merchandise and the convenience of trying on clothes without leaving the house. Electronics comes in second place with 16% of the sales on e-commerce. This is likely due to the constant need for new gadgets and a desire to keep up with most recent technology. Hobbies and leisure items are also a favorite purchase online, accounting for 15% of all e-commerce sales.

When asked what factors drive customers to shop online 57 percent of UK customers cited convenience as the main reason. This is followed by 48% who mentioned price comparison, and 37% who stated they were looking for special discounts or offers. These results indicate that UK shoppers are less price-driven than their European counterparts and are more focused upon convenience and a wide selection.

2. Online shopping in the UK

Online shopping has become a daily aspect of life for a lot of UK residents. It doesn't matter if it's for groceries, electronics or even clothes - more than half of UK residents over the age of 65 have made a purchase online in the past year alone. With a variety of payment options, shoppers can also choose how and when they want their items to be delivered.

Accessibility, convenience, and price are among the top reasons why customers shop online. In fact, 57% of people cite convenience as their primary reason for purchasing online. In addition, 48% mentioned lower prices as an additional benefit and 37% noted an increased selection of options.

UK consumers are also becoming more eco conscious when it comes to their shopping online. 79% of UK shoppers recycle boxes and other packaging materials from their online purchases. They might even take action if they believe that their packages are not being delivered in environmentally friendly packaging.

In addition to reducing their environmental impact, a few customers are also seeking to make their shopping experience more personal. For instance 35% of UK customers have bought clothing, footwear, or accessories from a retailer that has their size information stored. This allows them to avoid the return process and get what they need quicker.

It is interesting to know that UK shoppers have been reported to be more willing than ever to wait for online orders. This may be because they are used to the slow delivery times and are more aware of how long it takes for the item to be delivered via the mail.

3. Online shopping in the UK by the age group

Shopping online is a huge hit in the UK. Clothing and accessories are among the most sought-after purchases followed by food items, and media such as music and movies. Online shopping is also very popular in the UK during the annual Black Friday and Christmas sales. These events are very convenient for shoppers. It is also easy to compare prices and items online when making these kinds of purchases.

It is crucial to understand that online shoppers are very diverse and this makes it crucial for ecommerce companies to know what their target market is seeking when purchasing products. It is also important to understand how much time each type of consumer spends online. For example the younger generation is far more likely to purchase on mobile devices than any other age group. This is due to the fact that this age group is time-poor and will use multiple devices to complete online tasks.

The older generations are, however, likely to have more shrewd purchasing habits and are less swayed by online advertising. They also tend to go to stores in the high street to look at and feel products before making purchases. This does not mean they won't buy online. The convenience and ease of shopping online are still very appealing.

Another important aspect to be considered when shopping online is that older generations are more likely than younger generations to anticipate and demand free shipping on all of their purchases. They are also more likely to leave carts if shipping costs seem excessive. In addition 61% of those over 55 say they will add more items to their carts to get to the free delivery threshold.

4. Online shopping in the UK according to gender

In the UK both genders are equally likely to shop online. However, women are more likely to make big purchases, like furniture or electrical appliances, online shopping figures Uk than men. Both groups are more likely to purchase fashion cosmetics, health and beauty products gardening, home and garden and consumer electronics.

In addition, UK consumers are increasingly looking for businesses that are environmentally-friendly and community-based. Studies have revealed that 70% of shoppers are influenced by the way a retailer responded to the COVID-19 epidemic, with 69% of these looking for brands that support and work closely with their local communities.

Shoes and clothing are among the most requested items for Online Shopping figures Uk shopping in the UK. In fact 62 percent of British women who shop online purchased these items by 2020. However, online sales aren't restricted to the clothing sector and there are a myriad of other products available like kitchenware, jewellery and sports items.

Online shopping is becoming more popular for finding the best bargains. In fact, some analysts predict that ecommerce sales will account for almost 1/3 of all retail sales by 2024.

Some retailers are struggling with the rise of online shopping, whereas others are thriving. Online sales are growing in fashion, health and wellness, home and garden, and consumer electronics.

The trend of purchasing online for these items is expected to continue to grow in the coming years. As the number of people who use the internet increases, it is expected that online shopping will be more popular in the near future. With the growing popularity of this method of shopping, it's crucial for retailers to ensure that their websites are optimized for mobile devices and that they provide a secure and easy checkout process.

5. Online shopping in the UK by region

The UK is a major European ecommerce market. The majority of its customers are influenced convenience, price and a wide range of products when they shop online. These factors make it an ideal opportunity for retailers to build their online presence and provide an easy online shopping experience.

During the COVID-19 pandemic, online sales increased dramatically as people opted for secure and convenient alternatives to in-store purchases. This trend has continued after the pandemic, as consumers continue to buy online as an alternative.

Online shopping is a significant component of the UK retail industry Some estimates suggest that it will account for three-quarters of all retail sales by 2024. This growth is driven by increasing consumer adoption of ecommerce and advancements in technology.

In the UK, 57% of online shoppers cite convenience as the main reason they shop online. The 48 percent who say it's easier to find deals and special deals as well as the 37% who say that there's a greater selection of items available online are behind. In Europe the majority of shoppers cite lower prices as a key factor in their decision to buy online.

Consumers are also open to trying new brands and products when they shop online. Online consumers are open to trying new brands and products. Half of people are willing to try new brands when they shop on marketplaces like Amazon. UK customers are awed by the buy now, pay later checkouts. 29% of online buyers have made use of this method during the last year.

A robust return policy on the internet for the UK is also a crucial aspect of e-commerce. The majority of online shoppers (59%) check a retailer's return policy before purchasing, and nearly half expect retailers to arrange and pay for return shipping.