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Online Shopping Figures For the UK
The market for online retailers has grown continuously since its inception. This is evident especially in the UK where ecommerce accounts for 20% of retail sales.
Online shopping is a popular method for shoppers to research brands and make purchases. About 45% of them prefer to "buy online and then pick it up in store". This is an interesting change in consumer behavior that bricks and mortar stores should pay attention to.
1. Online retail sales in the UK
It's hard to deny that sales of online retail in the UK have seen a significant increase over the past few years. According to 2023 statistics the B2C market for e-commerce is expected to grow to nearly $120 billion by next year. This growth is a result of the changing shopping habits of consumers and the adoption by retailers of digital transformation technologies. Bricks and mortar stores are losing popularity as customers increasingly prefer online retailers.
With this in mind, it's crucial for both pureplay and omni channel retailers to know what motivates shoppers to buy online. We've put together statistics and figures on retail sales that are both eye-opening and revealing to help you.
Of all the retail industries of which fashion is the most sought-after, accounting for 28% of all e-commerce sales in the UK. This is probably due to the wider range of merchandise that are available and the convenience of being able to try on clothes without leaving the comfort of your home. Electronics comes in second place with 16% of the sales on e-commerce. This is probably due to the constant need for new gadgets and the desire to stay up-to-date with most recent technology. Hobbies and leisure products are also a popular purchase online, accounting for 15% of all e-commerce sales.
When asked what drives customers to shop online 57% of UK consumers said convenience was the primary driver. This is followed by 48% who mentioned price comparison and 37% said they were looking for special discounts or offers. These results suggest that shoppers in the UK are less price driven than their European counterparts, and are more focused on convenience and a broad selection of products.
2. Online shopping in the UK
Online shopping has become a daily part of life for many UK residents. More than half of UK people aged 65 and older have made a purchase online in the past year. With a wide variety of payment options available customers can also decide the best time and method for their purchases to be delivered.
While there are many reasons to shop online Shopping figures uk among them, the most popular include convenience price, availability, and price. In fact, 57% of people cite convenience as the primary reason for shopping online. Another 48% of them cited lower prices and 37% said they have a wider variety of options.
Online shopping habits of UK consumers are also becoming more environmentally conscious. 79% of UK customers recycle boxes and other packaging materials from their online purchases. They may take action if their orders are not packaged in an eco friendly manner.
In addition to reducing their impact on the environment, some consumers are also trying to make their shopping experiences more personal. For example, 35% of UK customers have bought clothing, footwear, and accessories from a retailer who has their size information stored. This allows them to skip the return process, and to purchase what they want faster.
It is interesting to know that UK customers are reported to be more willing than ever before to wait for online orders. This could be because they are more accustomed to the slow delivery times and are more aware of the time it takes for the item to be delivered via the mail.
3. Online shopping in the UK by the age group
Online shopping in the UK is a popular activity for many people. Clothes and accessories are the most popular items followed by food items, and media like movies and music. Shopping online is extremely popular in the UK, especially during the annual Black Friday sales and Christmas sales. This is because people find these sales convenient. It is also easy to compare prices and items online when making these types of purchases.
It is important to note that online shoppers are very diverse, which makes it essential for ecommerce businesses to understand what their target market is looking for when purchasing products. It is also essential to know how long each segment of customers spends online. For instance the younger generation is far more likely to shop on mobile devices than any other age group. This is due to the fact that the younger generation is time-poor and will make use of multiple devices to accomplish online tasks.
The older generations however tend to have more conservative purchasing habits and are less swayed by the online ads. They also prefer to visit high-end stores to touch and feel products before making a final decision. But this doesn't mean that they will not buy online because the convenience and stress-free nature of online shopping is attractive to them.
Another interesting aspect to think about when it concerns online shopping is that older generation is more likely to expect and demand free delivery on all purchases. Additionally they are more likely to abandon their carts when they believe that shipping costs are too high. Furthermore, as many as 61% of over 55s claim that they will add additional items to their cart in order to reach the threshold of free delivery.
4. Online shopping in the UK according to gender
In the UK both genders are equally likely to shop online. Women are more likely than men to make big purchases, such as electrical appliances and furniture. Both groups are more likely to purchase clothing products, home and garden items as well as consumer electronics and cosmetics and health products.
In addition, UK consumers are increasingly looking for businesses that are environmentally-friendly and community-based. According to studies 70% of shoppers were affected by the response of retailers to the COVID-19 outbreak. 69% of customers searched for brands that were supportive and collaborated with their local communities.
The most popular online shopping items in the UK are footwear and clothing. In fact, 62 percent of British women who shop online purchased these items by 2020. However online sales aren't limited to the clothing sector, with a variety of other products on sale, such as kitchenware, jewellery, and sports goods.
As a result, online shopping is becoming increasingly popular as a method to find the most affordable prices on these products. In fact, some experts predict that online sales will account for nearly 1/3 of all retail sales in 2024.
Some retailers are struggling with the growth of online shopping while others are thriving. Particularly the online market is booming for fashion, health and Online shopping figures Uk beauty gardening, home and garden, and consumer electronic.
The trend of buying these items online is likely to continue to increase in the coming years. With the number of people who have access to the internet increasing it is expected that more more people will turn to online shopping in the near future. As online shopping becomes more popular, retailers must ensure that their websites are optimized for mobile devices. They should also offer an easy and secure checkout process.
5. Online shopping in the UK by region
The UK is a leading European ecommerce market. The customers are influenced by the convenience, affordability and Online shopping figures Uk vast selection of products when they shop online. These factors make it an ideal place for retailers to improve their online presence and provide an easy online shopping experience.
In the COVID-19 pandemic online sales grew significantly because consumers were looking for secure and convenient alternatives to store purchases. This trend has continued even after the outbreak as consumers continue to embrace shopping online as an alternative.
Online shopping is a major component of the UK retail industry, with some estimates suggesting that it could account for three-quarters of all retail sales in 2024. This is due to the growing popularity of e-commerce among consumers and advances in technology.
In the UK 57% of shoppers who shop online say convenience is the primary reason for them to shop online. This is closely followed by 48% who highlight that it is easier to discover special deals and offers, and 37% who say there's a greater variety of products that are available online. This contrasts with Europe where a higher percentage of shoppers cited lower prices as the key driver for their choice to shop online.
Consumers are also open to trying new brands and products when they shop online. Online shoppers are open to trying new products and brands. Half of people are willing to try them when they shop on marketplaces like does amazon ship to uk. UK customers are awed by the buy now, pay later checkouts. 29% of online buyers have used this option during the last year.
A strong online return policy for the UK is also a crucial aspect of ecommerce. The majority of online shoppers (59%) check the return policy of a retailer prior to purchasing, and nearly half of them expect the seller to arrange and pay for return shipping.